When we contact patients to collect unpaid debts, we strictly comply with the Fair Debt Collection
Practices act. It’s important to understand the whole billing process inside out as we need to be in
regular contact with a patient for collections. We are very respectful and calm when we communicate
An effective strategy is the key to debt collection and the information needs to be easy to understand
and accurate. We have an expert team that establishes credibility and makes the patients feel
comfortable while communicating. They have proper knowledge of payment options, payment trends,
appointment history, age of balance, and prior communications held with a particular patient.